Tech stack and integrations
ExotelWhatsApp APIn8nGeminiPostgreSQLEmail
Pricing approach
Project-based and scope-dependent. Book a call to discuss the workflow, complexity, integrations, and rollout plan.
Automation service
WhatsApp Automation Services - AI Sales Bots
Abhijeet builds WhatsApp automation that qualifies leads through natural conversation and pushes structured data into a CRM or database. The documented freight chatbot supports English, Hindi, and Telugu while preserving lead memory in PostgreSQL.
What I build
WhatsApp Business webhook setup
AI qualification flows with structured JSON outputs
Lead profile storage and conversation history
Sales email alerts when a quote is requested
CRM or n8n handoff after qualification
Related resources
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Related builds
Case study
See case study: Multilingual WhatsApp Sales Bot for an International Freight Forwarder
A WhatsApp AI sales assistant that qualifies freight leads in English, Hindi, and Telugu, stores lead memory, and alerts sales when a quote is requested.
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See case study: Custom Zoho CRM with Auto-Pipeline for a Freight Forwarder
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FAQ
Can the bot qualify leads before a human replies?
Yes. It can collect name, route, cargo, weight, shipment mode, and quote intent before notifying the sales team.
Can the bot speak Indian languages?
Yes. The documented bot supports English, Hindi, and Telugu and can switch language during the same conversation.
Where is conversation history stored?
Conversation history and lead profiles can be stored in PostgreSQL for context, reporting, and CRM handoff.
Can WhatsApp leads enter Zoho CRM?
Yes. Qualified WhatsApp leads can be pushed to Zoho CRM through n8n workflows.
Can follow-ups be automated?
Yes. The documented system sends 24-hour and 72-hour follow-ups when a lead goes silent.