AI agents: WhatsApp, chat and voice
Every enquiry answered in under a minute, day or night.
AI agents that reply on WhatsApp, website chat or the phone, answer from your own product knowledge, qualify the lead, and hand it to your team with a summary.
5.0 on Upwork, Top RatedClients in the US, UK, Australia and UAE
From delivered builds
218
approved answers in one bakery's knowledge base
56
unconfirmed answers caught before launch
3
languages handled by one WhatsApp assistant
Sound familiar?
Enquiries arrive at night and wait until morning.
A reply in under a minute, at 3am or on a Sunday.
Your team answers the same ten questions all day.
The agent answers them from your own knowledge, every time.
Leads go cold before anyone replies.
Qualified while they are still interested, then handed to sales.
Generic chatbots frustrate customers and make things up.
It says when it doesn't know and passes the question to a person.
What I build
Comes in
- Website chat
- Phone calls
- Instagram and Facebook
AI agent
- Answers from your knowledge
- Remembers each customer
- Knows when to hand off
Goes out
- Lead logged in your CRM
- Summary to sales
- Next step booked
- A person takes over
WhatsApp agents
On the official WhatsApp Business API, with memory per customer.
Website chat
An assistant on your site that answers and captures the lead.
Voice agents
Answers calls, qualifies the caller and books the next step.
Your own knowledge
Trained on your products, prices and policies, not the open internet.
Human hand-off
Knows when to stop and pass the conversation to a person.
Into your CRM
Every conversation logged against the contact, with a summary.
Inside the builds
Built for real businesses
Real screens from client accounts. Names and personal details blurred.
Cookie bakery, Dubai
Customers asked the same delivery, ingredient and allergy questions on WhatsApp all day.
A WhatsApp agent on the official API that answers only from the bakery's own knowledge base, never claims a product is allergen-free, and hands complaints, refunds and allergy questions to a person.
- 218-answer knowledge base
- 56 unconfirmed answers caught before launch
- Human hand-off built in
International freight forwarder, WhatsApp
Enquiries arrived on WhatsApp day and night, in several languages, and waited for someone to reply.
An AI assistant that qualifies route, cargo, weight and mode, then alerts sales when a quote is asked for.
- Replies in three languages
- Remembers the last 100 messages
- Follow-ups at 24 and 72 hours
US manufacturer, phone lines
Calls outside working hours went to voicemail and were called back late, if at all.
AI phone assistants for working hours and after hours, with every call's report written back to the CRM through n8n.
- Working-hours and after-hours assistants
- Call reports into the CRM
- Connected through n8n
What clients say
Verified reviews from Upwork, where every contract is rated by the client who paid for it.
- Average rating
- 5.0
- Job success
- 100%
- Upwork status
- Top Rated
- Projects
- 24
“Abhijeet is professional, responsive, and a great problem solver. He simplified a complex setup and ensured everything was thoroughly tested before handover.”
“He delivers fast, great quality and will go the extra mile to do even more than what's in the gig to make sure I was happy with the results.”
“He is very passionate about automations and loves challenges! He will overdeliver every time. One of the best freelancers I worked with on Upwork so far!”
Who builds it
You talk to the person who builds it
I'm Abhijeet Singh, an automation engineer. I map your process, build it inside your own accounts, and stay the person you message when something needs changing. No account managers, no junior team.
- Top Rated on Upwork
- MBA in Business Intelligence
- Clients in the US, UK, Australia and UAE
How it works
- 01
Quick call
You walk me through what happens today. I tell you honestly whether automation will pay for itself.
- 02
Automation Map
Every manual step traced and drawn out, with a fixed quote for what to build first.
- 03
Build and launch
Built in your accounts, tested with real data, then handed over with training and documentation.
Questions
Will it make things up?
It answers only from the knowledge you approve, and it is built to say when it doesn't know and pass the question to a person. You see test conversations before it goes live.
Which channels can it run on?
WhatsApp (official Business API), your website, Instagram and Facebook messages, email, and phone calls.
Can customers still reach a human?
Always. The agent hands over on request, on complex questions, or when a lead is ready to buy, with a summary so your team doesn't start from zero.
What does it cost to run?
Running costs depend on volume. For most small businesses the AI and messaging fees are a small monthly amount, and I estimate them for you before anything is built.
Approved for build
Tell me where your enquiries come in and what people usually ask.
No obligation. If I can't pick up, WhatsApp me and I reply myself, usually the same day.
Or dial +91 72378 64266
Also: Zoho One · Zoho CRM · Zoho People · Zoho Recruit · Dashboards · n8n automation